Description :
Content:-
1. Concept of Communication : Models of Communication - Linear/ Interactive / Transactional / Shannon and
Weaver (to be only discussed in class) Meaning, Definition, Process, Need, Feedback
2 Impact of technology Enabled Communication : Types - Internet, Blogs, E-Mail, Moodle, Social Media (Facebook,
Twitter & Whats'app Advantages and Disadvantages
3. Communication at Workplace
4. Business Ethics
5. Problems in Communication / Barriers to Communication :Physical / Semantic / Language / Socio-Cultural / Psychological Barriers, Ways to Overcome these Barriers
6. Listening :Importance of Listening Skills, Obstacles to Listening, Cultivating Good Listening Skills